You got handed benefits. Nobody handed you a manual.
Plain English guides for the person who is the benefits department. Renewals, open enrollment, compliance, and the dozen things nobody tells you on day one.
Nearly 20 years running US benefits, for companies as small as 500 people and as large as 60,000. Written down so you don’t have to learn it the way I did.
The announcement, the reminders, the deadline nudge, the confirmation. Already written, in Word and PDF. Free.
Straight to your inbox. Then about one benefits email a week. Unsubscribe in one click, no hard feelings.
Or see all three free resources
One of them was a dog. It took two million dollars out of the next year’s claims.
This is for you if
- You got handed benefits on a Tuesday and there was no handover document.
- You are the whole department. There is nobody down the hall to ask.
- Open enrollment is on the calendar and you are quietly hoping it goes better than last year.
- Somebody said “5500” and “nondiscrimination testing” in the same sentence and you nodded.
- Your training budget is zero and you are learning this on your own time.
who writes this:
Meet Erica Kirby
Still doing the job, not just writing about it.
I’m Erica.
I have been the person handed a benefits program with no handover. Years later, I was the person people came to with the situations that didn’t fit any of the rules. I have run the renewals, filed the compliance, and explained the same plan design a dozen different ways until it finally landed for somebody.
Everything here is what I wish somebody had written down for me.
The announcement, the reminders, the deadline nudge, the confirmation. Already written, in Word and PDF. Free, and it takes about ten seconds.
Straight to your inbox. Then about one benefits email a week. Unsubscribe in one click, no hard feelings. Or see all three free resources
When you’re ready to go deeper
Three paid guides, for benefits admins who have already been thrown in the deep end.
Day One Ready
You just inherited benefits. This is your first two weeks: what to find, who to call, and what to ask your broker before you have to admit you’re new.
See what’s inside90-Day Playbook
Ninety days from handed-the-keys to running it, stage by stage, in the order things actually break.
See what’s insideOpen Enrollment Mastery Kit
The timeline, the employee emails, and the checklist that keeps November from eating your life.
See what’s inside